Ok Big Terms and Conditions —
Your Complete Guide to Using Our Platform

Ok big (okbig.vu) is an online gaming platform operating under an international license. These Terms & Conditions constitute a legally binding agreement between ok big and its users.

By using ok big's website, mobile app, or any of our services, you confirm that you have read, understood, and fully accepted these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using ok big's services.

These Terms & Conditions are available in both English and Bengali. In the event of any dispute, the English version shall serve as the authoritative legal document.

To create an account with ok big, you must meet the following requirements:

• You must be at least 18 years of age.
• Online gaming must not be prohibited by law in the country where you reside.
• Each person is permitted to create one account only — multiple accounts for the same individual are strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• You must register an account in your own name — creating an account on behalf of someone else is not permitted.

You are solely responsible for keeping your account password and login credentials confidential. You are accountable for all activity carried out through your account.

Ok big reserves the right to carry out age verification at any time. If an account holder is found to be under 18 years of age:

• The account will be closed immediately.
• All deposited funds will be forfeited.
• Appropriate legal action may be taken.

A note to parents — please ensure your child cannot access ok big or any other online gaming site.

The following rules apply to all deposits and withdrawals on ok big:

• All deposits and withdrawals must be made using the account holder's own payment method.
• Use of third-party payment methods is strictly prohibited.
• Deposit amounts must fall within the specified minimum and maximum limits.
• KYC verification must be completed before a withdrawal request can be processed.
• Transactions can be made via mobile banking and bank transfer.

Ok big complies with all applicable anti-money laundering laws. ok big reserves the right to place a hold on any suspicious transaction pending investigation.

Ok big offers welcome bonuses, deposit bonuses, free spins, and other promotions from time to time. Please review the following terms before claiming any bonus:

• Wagering Requirement: To withdraw bonus funds, a specified wagering requirement must be met (typically 20x–30x).
• Validity: Every bonus has a specific expiry date. Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses are only valid for use on specific games.
• One Bonus Policy: Only one bonus may be active at a time.

The following rules must be observed to ensure fair and responsible gaming on ok big:

• All game outcomes are determined by a certified RNG (Random Number Generator) — no manipulation is possible.
• Each game has its own set of rules, which can be viewed within the game itself.
• If a game is interrupted mid-session due to a technical issue, ok big will resolve it in accordance with our established policy.
• In the event of a dispute over game outcomes, ok big's system logs shall serve as the definitive record.

The following activities are strictly prohibited on ok big and will result in immediate account closure:

• Creating or using multiple accounts.
• Abuse or manipulation of the bonus system.
• Use of fraudulent payment methods.
• Hacking, using bots, or deploying automation tools on gaming software.
• Money laundering or illegal transfer of funds.
• Colluding or conspiring with other users to manipulate game outcomes.
• Creating an account using a false identity.

Ok big reserves the right to suspend or close any account under the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to cooperate with KYC verification.
• Providing false or incomplete information.
• Accessing the platform from a restricted region.
• By order of a court or regulatory authority.

You may also contact ok big support at any time to request the closure of your account.

Ok big is committed to responsible gaming. We believe gaming should be a source of entertainment, not addiction.

The following responsible gaming tools are available on ok big:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Gaming will automatically stop once a set loss amount is reached.
• Self-Exclusion: Exclude yourself from the platform for a specified period.
• Reality Check: A reminder to take a gaming break after a set period of time.

Ok big reserves the right to update these Terms & Conditions at any time. For significant changes, ok big will notify users via their registered email address or through a notice on the platform.

For any questions or disputes relating to these Terms & Conditions, please contact ok big's customer support team. Our support team is available 24/7.

Contact ok big: [email protected]